FAQs

Aawrun offers home decoration products starting from Cushion Covers, Bed Covers, kinds of Towels Basin, Bath, Beach), Napkins, Dohars, Fridge Tops, Sabai Grass Laundry Basket with related products, Cushion Fillers, Oven Gloves, Aprons, Bolster, Bed Mat, Sofa Back, Chair Pads, Table Mat Runner, Pumpkin Cushion, Perfumed Oil etc., -  you name it, and we have it at our Store.

For placement of the Order is simple. You just have to Add to the Cart of Aawrun Online for the Placement of an Order with the payment.

We accept Payment methods through Payment Gateways like UPI, PhonePe, and Net Banking, i.e., Digital and undertake Cash on delivery.

You can Track your Order through the Tracking System enabled by us for your delivery on time.

We undertake the return of supplied goods from the date of delivery up to 7 days only. We shall issue a Store Credit Memo regarding the value of the item returned so that you avail exchange facility.

You initiate a return of the commodity by filling up the necessary Form to exchange the item available on our website.

You may avail the facility of Shipping Cost, i.e. the occurrence of charge is normal. We do not take any charge if the value of the commodity is above Rs. ____/-.

The Refund process is normal and ranges between 15-20 days, or you may have sought any of your queries on our WhatsApp No. +91 90736 56666 and get the solution.

Yes, you have the option to exchange the product with the other items by Selecting and Paying the Difference of Amount regarding the size, you have preferred.

You have selected the item from the Online or a Store, as you have personally picked the product from the Store, you must have seen its quality and then made the purchase, so the question of defective or damaged does not arrive. We have the quality control unit at the production unit, they take care during packing to the customers, so you must be least bothered about any damage or defective item.

No, as a Sale product, the item is not returnable. You have to look at the item thoroughly and then purchase it.

We shall check the item that you placed an order with us and the item delivered to you, but generally, it does not happen as it is checked before the delivery to the customers.

You will receive the refund in a hassle-free way, just have the patience to wait for 15 days.

We have the facility of shipment, via Packing the item properly, special care is taken for the delivery of fragile items with the necessary precautions mentioned for the air cargo service.

We undertake international shipping with proper care and concern with end-to-end logistics service made easy and convenient to reach the customer's doorstep.

If the Order of the item you have selected is already in Shipment, then the necessary Address Change is not possible. You have to keep in mind, that from the next Order onwards, you may fill up the perfect address for a hassle-free service with less of worries.

The Sabai Grass products like laundry baskets, placemats, storage planters, and storage basket mats with cane wood items like cane dustbins, cane trays and cane laundry boxes are eco-friendly and ensure energy conservation. 

All decorative items are personalised or customised in different sizes that will suit your requirements for brightening your interior decoration of the home.

Our Customer Support Phone +919073656666 and Email: sales@aawrun.com act as a Helpline for Service.

Yes, we offer gift-wrapping services for the products purchased by you at a nominal extra cost for any occasion in any season.

We have physical stores in locations like Kolkata in South City, Vardaan Market, Canning Street, and New Delhi at Karol Bagh. The company is on the verge of diversifying and looking for more stores in other cities.

Yes, for subscription just Fill out the Form available on our website. You will receive the Newsletter or Updates through Email intimation provided by you.

The maintenance and caring solely depend on you as you get the time, you may wash the cushion covers, and bed covers on a washing machine with a good quality liquid detergent and make it dry in the sunshine and reuse it.

The out-of-stock item will be available as soon as the stock fulfils your desire, as it is made by the artisans of the warehouse periodically. Book the Order to confirm, and you shall get the necessary item without worries.

You may place an Order on WhatsApp No. +91 90736 56666 by making necessary payments through the Payment Gateways to the organisation. You will receive a Confirmation of the Order and Payment by a message on WhatsApp itself.

Yes, we offer trade or bulk discounts for fostering your interior decoration to the interior designers or running a business as a Franchisee for maintaining a relationship with valuable customers with quality products.