Return Policy

Thank you for choosing AAWRUN for your home decor shopping needs. We strive to provide you with high-quality products and exceptional customer service. Aawrun’s online predecessor E-Divina Home Decor Pvt Ltd upheld a great advantage in the B2B category from 2019 onwards that helped us expand in another direction. Please take a moment to review our Return and Exchange Policies to ensure a smooth shopping experience.

Return and Exchange Policy:

We accept returns / exchange within 3 days from the date of delivery Products. To initiate a return, please follow these steps:

  • Contact our customer support team at sales@aawrun.com or 7003383700 to request a return authorization.
  • Carefully package the item(s) in their original condition and packaging.
  • Include a copy of the packing slip or order confirmation within the package.
  • Ship the package back to us using a trackable shipping method.

Please note the following:

  • Returns are subject to inspection, and items must be in their original, unused condition.
  • Return shipping costs are the responsibility of the customer unless the return is due to our error.
  • Once the return is received and inspected, a refund will be processed to your original payment method within maximum 7 business days.
Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within [Number] days of delivery. We will provide instructions for returning the item and arrange for a replacement or refund.

Non-Returnable Items:

Certain items are non-returnable and non-exchangeable, including [List of Non-Returnable Items].

Contact Us:

If you have any questions, concerns, or need assistance with a return or exchange, please reach out to our customer support team at sales@aawrun.com

Thank you for shopping with AAWRUN. We appreciate your business and look forward to serving you again in the future.