Return Policy
Thank you for choosing AAWRUN for your home decor shopping needs. We strive to provide you with high-quality products and exceptional customer service. Aawrun’s online predecessor E-Divina Home Decor Pvt Ltd upheld a great advantage in the B2B category from 2019 onwards that helped us expand in another direction. Please take a moment to review our Return and Exchange Policies to ensure a smooth shopping experience.
Return and Exchange Policy:
We accept returns / exchange within 3 days from the date of delivery Products. To initiate a return, please follow these steps:
- Contact our customer support team at sales@aawrun.com or 7003383700 to request a return authorization.
- Carefully package the item(s) in their original condition and packaging.
- Include a copy of the packing slip or order confirmation within the package.
- Ship the package back to us using a trackable shipping method.
Please note the following:
- Returns are subject to inspection, and items must be in their original, unused condition.
- Return shipping costs are the responsibility of the customer unless the return is due to our error.
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Once the return is received and inspected, a refund will be processed to your original payment method within maximum 7 business days.
If you receive a damaged or defective item, please contact us within [Number] days of delivery. We will provide instructions for returning the item and arrange for a replacement or refund.
Non-Returnable Items:
Certain items are non-returnable and non-exchangeable, including [List of Non-Returnable Items].
Contact Us:
If you have any questions, concerns, or need assistance with a return or exchange, please reach out to our customer support team at sales@aawrun.com
Thank you for shopping with AAWRUN. We appreciate your business and look forward to serving you again in the future.