FAQs

What types of products do you offer?

AAWRUN offers home decoration products starting from Cushion Covers, Bed Covers, Door Mats, Soap Dispensers, Basin Towels, Comforters, Bolster Covers, Laundry Basket, Oven Gloves, Aprons, Bed Mat, Bed Runners, Sofa Back, Chair Pads, Table Mats, Table Runners, Pumpkin Cushion, Diffusers etc. -  you name it, and we have it at our Store.

What is the process of ordering from your website?

Our ordering process is simple. Browse our collection, add items to your cart, proceed to checkout, and fill out the required information. We will confirm your order and provide updates on the status of your delivery.

How do I pay for my order?

We accept major credit cards, multiple payment gateways, and other payment methods. Please check our website for the most up-to-date list of accepted payment methods.

How do I track my order?

Once your order is shipped, you will receive an email with tracking information. You can use this to monitor the status of your delivery.

Can I return or exchange items?

Yes, we offer a 10-day return and exchange policy. Please contact our customer service team for more details on the process and any applicable fees.

For more information: Refer to our Return Policy

What if I have a problem with my order?

Our customer service team is available to assist with any issues related to your order. Please contact us via phone or email mentioned on our website's contact form.

Can I return an item bought on sale?

No, as a Sale product, the item is not returnable.

What is your shipping policy?

We offer standard shipping option. Shipping times and costs vary depending on your location. Please check our website for detailed information on shipping policies.

Can I cancel or change my order?

Please contact our customer service team as soon as possible if you need to cancel or change your order. We will do our best to accommodate your request, but please note that changes may not be possible once an order has shipped.

Do you offer international shipping?

Yes, we undertake international shipping with proper care and concern with end-to-end logistics service made easy and convenient to reach the customer's doorstep.

How do I contact your customer service team?

You can reach our customer service team by phone, email, or through our whatsapp. We are available to assist you during business hours.

For more information: Visit our Contact us page

Where are your physical stores?

Our existing stores are located in Delhi and Kolkata, West Bengal, India. 

For more information: Visit our Stores

How do I know what products are available?

Our website is updated regularly to reflect the latest products and availability. You can filter products by categories, brands, or price to find what you're looking for.

Do you offer any discounts or promotions?

Yes, we regularly offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay informed about our latest deals.

Sign Up for our Newsletter

Can I place an order via WhatsApp? 

You may place an Order on WhatsApp No. +91 90736 56666 by making necessary payments through the Payment Gateways to the organisation. You will receive a Confirmation of the Order and Payment by a message on WhatsApp and email.

Do you offer trade or bulk order purchases for interior designers and corporate businesses?

Yes, for more information visit our B2B page.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at sales@aawrun.com